🔗 Link : Goodreads
⭐️ Rating: 6/10
🚀 The Book in 3 Sentences
- To get what you want, talk about what they want.
- Praise, let them feel valued Ask questions instead of giving direct orders. understand their view.
- Don’t criticize or complain.
The book was a nice reminder to be less egoistic and care more about the other to get what we want. The advise can be shortly summarized, but the anecdotes are nice to let it sink in.
How I Discovered It
📒 Summary + Notes
How to convince
Don’t criticize or complain.
Emphasize what they want and how they can achieve it. Don’t mention what you want.
See it from the other’s perspective. Don’t tell them how they are wrong: “Hey boys, I see you are having a good time. I loved building fire when little. I know you don’t intend to do harm, but others see it. Would you bother go to another place next time and take care?”
Be specific in praise. Introduce praise before criticism, but don’t use the word “but”.
Ask questions instead of giving direct orders.
Make faults seem easy to correct.
Admit your own mistakes before criticizing the other person.
Affirmation and feeling valued
Be nice and smile. Ask for names. Ask again if you did not hear clearly. Ask to spell if difficult. People love to be greeted by name.
Find something admirable about the other, and compliment. People seek affirmation.
Let the other person feel that the idea is his or hers.
Praise to change of behavior. It gives people a reputation they want to maintain. We do our best when we feel valued and important.
Let the other person save face.